Facil HelpDesk
| Edit Rating: |  |
| License: | Free to try |
| Operate System: | Windows 98/ME/NT4/2000/2003/XP/Vista |
| File size: | 2.8 MB |
| Update time: | 11/02/2007 |
| Price: | $60 |
Facil HelpDesk Description:
Facil HelpDesk is an customer support management system for PHP, based in tickets, enabling users to track and manage their support requests faster.
Facil HelpDesk was designed for small and medium companies with one or more members of staff or for those who want to organise communications instead of using contact forms, hidding emails, etc
Facil HelpDesk - As Facil HelpDesk is a browser based help desk, your staff can also use it while on the move and customers can send requests in using their normal email client or web browser without causing inconvenience to the end-user.
Browser based (PHP/MySql)
Facil HelpDesk Key Feature:
- Basic reporting of tickets, polls of responses, usage etc.
- Customizable colors, logo, etc.
- Supports multiple staff members and multiple departaments
- Email management with attached files, JPG,PDF, etc.
- Assing tickets to individual members of staff with notifications
- Web submission form (for registered users) , using the user login area
- Access to an article's base (you can publish articles)
- Email validation for new users, email notifications
- three levels of users: end user, staff member, administrator
- Browser based (PHP/MySql)
Facil HelpDesk Release Products:
- RFC Reader - Record the location which you are reading. It will jump to the section directly when you open the document again. Each child window support independent...
- Witzend Editor for DOS - Go to specified row or page Witzend Editor for DOS - The Witzend Editor is ideal when you don't need all the features of a huge word processor....
- SciTE4D Text Editor - Without any adware or spyware. Related:SciTE4D Text Editor, effective tool, output program, free download, free software, free software download,...
- UEStudio '06 - UEStudio '06 is the powerful IDE built on the chassis of UltraEdit, the world renowned text editor. Related:UEStudio '06, effective tool, output...
- Relay Timer Lite - Automatically switch to auto mode from manual mode after specified time Relay Timer Lite is a practical tool that controls the relays from computer....
- PDF Magician - Without any adware or spyware. PDF Magician - If you'd like to quickly populate your PDF's with customer information, but don't have a lot of time and...
- MS SQL Migrate - Just download it to have a try, you will love it. This unique tool will automate most operations like Groups, Users, Replications, etc. "Could not...
- Magic Subscriber - It's flexible. You have advanced control over the pop-up message and when/how often your automatic capture box should appear (i.e., instantly, time...
- Autoresponder Unlimited - Power Checking of Duplicate Email Addresses. Use on Unlimited Number of Domains. Easy to Install - in less than 10 minutes. No Monthly Fees...
- PilotEdit - It's easy to understand, clear and intuitive user interface makes it very easy to use. Related:effective tool, output program, free download, free software,...
mpeg1 to Zune Tools,
3GP MPG Zune Converter,
Convert Zune Xvid to flash,
MPEG 3GP Zune Converter,
iPod 3GP Zune Software,
Xvid MPG Zune Tools,
Movie to Zune MPEG-2 Shareware,
VOB to Zune PDA Ripper,
DAT to Zune PSP Tools,
Xvid to Zune MPG Downloads,
ASF to Zune Xvid Converter,
MOV Xvid to Zune Guide,
Rip SWF to Zune WMV,
DVD MOV Zune Software,
MOV ASF to Zune Tools,